November 19, 2015 9:21 AM UTC
Lufthansa Group | Group
Worldwide Rollout of the Business Class Signature Service at March 1st 2016

After having been performed on over 2500 flights, the new Business Class Signature Service, BCSS, is about to be extended to all long-distance flights.

The worldwide rollout is going to take place at March 1st this year. Stations in America and Africa are going to be equipped accordingly and caterers are going to be prepared for the changes in the next weeks.

As a result the upgraded and flexible service will be available for all our passengers in the Business Class in spring next year. “The signature service is an important step on our way towards becoming the first western 5-star-airline. With that step, wishes of our guests for a more individual and personal service can be fulfilled better”, says Stefan Wendlandt, head of the project.

In summer 2015 Lufthansa has started to gradually introduce the completely new designed Business Class Signature Service. The new service has been tested and adapted beforehand in workshops in the Mock-up in Raunheim.

The BCSS started on June 1st on the so called “Phase-in flights” on the A380 to JFK and since July 1st to MIA. Since August 1st the BCSS is available on all A380 routes, since October 1st on all B747 routes to Asia and to the Middle East, and since October 25th on the A330/340 routes to Asia and the Middle East from Frankfurt and Munich.