Originally Posted by
Traveling Salesman
This is why I made Platinum on AA because there schedule and price latly has beaten delta out of fll. My upgrades are way down and with this new enhancement I lose the ability to confirm my comfort plus seat at time of booking.
Here's the response to my complaint:
Thank you for contacting us.
We are sorry to hear that you have been disappointed with our upcoming
changes to Delta Comfort +. We always try to provide quality options on
our flights, and we periodically make changes to the offered items. We
do try to be competitive with our competition; and your feedback about
this aspect of our service will be very helpful as we make future
decisions for our onboard amenities. We are striving to become the
global airline of choice and your comments in this area will help us
achieve this goal.
For flights on or after May 16, 2016, Medallion members and one SkyMiles
member companion in the same reservation will be eligible for a
Complimentary Upgrade to Delta Comfort+. For flights prior to May 16,
2016, Medallion members and up to eight travel companions may be
eligible for complimentary Delta Comfort+ upgrades, when traveling in
the same reservation.
So, they completely ignored what I said, as expected.