Originally Posted by
Artpen100
I was trying to price a multi-city itinerary next spring that has an IAD-LHR in paid business and UA.com is telling me that business class is not available on that flight (it is a three-class flight that is practically wide open). But when I tried a simple IAD-LHR it was available. That kind of thing is very annoying. I sort of doubt that it is a glitch - I wonder if they are trying to force people going on to other cities to book through BRU or FRA. I wonder if I can book it on orbitz (though whether I will book it on UA metal at this point in increasingly unlikely).
Several months ago I was booking a multi-city international itinerary in paid business on the
old site. For one of the legs it was only offering me GlobalFirst seating even though Business was wide open. I didn't understand it but I just booked a different (connecting) flight. The flight offering GF was a nonstop flight while other flights had connections.
As a side note, the flights I ended up booking had a much less expensive fare on the old site than what was showing on the "beta" new site. That lead me to never use the new site again until forced to a few weeks ago.