Originally Posted by
FWAAA
Post-merger AA has substantially reduced the seat data shown on aa.com, which makes sense, since the US site showed no seat measurements.
To be fair, aa.com pulled out some seat dimension data with the web site re-do a couple of years ago. That doesn't change a U.S. carrier's obligation under the early 2000s 'customer commitment' framework negotiated with the DOT to provide seat width and pitch info upon request. I bet if many people submitted their requests via Certified Mail to Parker's office the info would quickly find its way back to aa.com.