Originally Posted by
T8191
Slightly OT, but perhaps useful info .... Although not suffering from any skin condition, my wife frequently had problems getting the fingerprint scanner to work for her. Eventually, on a recent trip through screening, the Agent explained she was pressing down too hard. Since then, no problem.
I guess she has delicate fingerprints
I have exactly the same problem, I have now found that (sometimes) a quick slosh of hand sanitiser also helps.
After several aborted attempts at ORD at the kiosk and then with an agent we finally got them to work with some rubbing alcohol.