Originally Posted by Kacee

A couple additional comments.

It's too difficult to move between pages. Some of the screens (notably, the reservations screen) don't offer a menu at the top that will allow you to go directly to a different page. The old website was great at this - if I was on the reservations screen, the menu at the top gave me the option to go directly to "view reservations." Now I have to go back to the home page to get the menu. Extra clicks. Extra load time. Annoying. Inefficient.

The "edit search" function is awful. Sometimes it saves my search information when I change parameters, and sometimes it does not. It's not at all predictable or logical in terms of which parameters get saved and which ones get wiped clean.

Same thing with the "back" button when looking at flight options. I never know where it's going to take me. Sometimes it takes me to the previous screen, sometimes it takes me all the way back to the beginning of the search. And wipes clean some or all of my search parameters.

And did I mention the new website is slow? Wow is it slow.