Originally Posted by
sdsearch
First of all, which Diners Club type of card was this? Different cards (Personal vs Professional vs Corporate) have different primary car insurance coverages.
Second, did you really have all this communication with Diners Club (BMO) themselves? I would think you were actually communicating with the third party that administers the Diners Club primary car collision coverage, which is not Diners Club (or BMO) themselves. (But who that is depends on the exact card you have.) So "they" as in Diners Club (BMO) may have your statements already, but "they" as in the third party that administers the coverage may not.
Well, all emails came from the "Diners Club Benefits Center." Looking back, it makes sense it could be a third-party company. I never cared to look too closely.
This card is listed on statements as a "Diners Club Charge" card issued by Diners Club International. Not sure if that answers your question. Definitely not Corporate.