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Old Nov 3, 2015, 8:45 am
  #7  
jonk
 
Join Date: Jan 2003
Location: Portland, OR
Posts: 290
they may be going through another series of A/B (A/B/C/...) tests, but i still have it, now called "Cancel/Refund" both at the top in the list of things you can do to your reservation and at the bottom under "Total Price". (checked both award reservations i have, same)

Reservation Tools: Change Flights | Cancel/Refund | View Baggage Service Charges | E-mail Summary | Print Itinerary | Export to Calendar | Rename Reservation | Reserve a Hotel | Reserve a Car |
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