FlyerTalk Forums - View Single Post - LAX - TBIT oneworld Lounge Access (Combined thread)
Old Oct 29, 2015 | 11:11 pm
  #33  
no2chem
10 Years on Site
 
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,426
Originally Posted by Exec_Plat
Thanks for posting that. That was the e-mail I was shown.

Reading carefully, it seems to make sense why I was treated that way: it specifically highlights mornings as a problem time (so I guess they aren't really watching for it in the evenings as carefully), and the text about calling airport police probably gave the lounge staff a license to treat me very poorly.

Further research reveals this gem:
*****

The **** mentioned in the e-mail is the VP airport operations at LAX. I'll be writing an e-mail to him as well as ****, and I guess cc the airberlin people in the e-mail as well, why not...

Last edited by Gardyloo; Oct 30, 2015 at 2:54 pm Reason: Removed names and links to documents containing specific employee names
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