Originally Posted by
eglise
Searching for premium LAX-FRA award seat around Dec 2 - the new united.com site color-coded award chart reads "Economy and Premium seats available" (green) for that date - however after selecting Dec 2/green (as well as other dates that show availability should be there) there are ZERO premium seats available - why does it say there is availability when there is none? I too am unable to access the old united.com site using private browsing on Safari - VERY FRUSTRATING - Am I doing something incorrectly?
No you aren't - if there is a seat from ewr to ord via fra it will light it up as "avaialble" - another total fail for the new site. Honestly - I've never seen such a poorly executed relaunch of a major e-commerce site in history....