Originally Posted by
hokiegl
Wow! Super impressed with Reloadit. In less then 2 hours, they got my $1000 back and they fixed the Serve loading issue!
Originally Posted by
danpeake
Had this happen when transferring to a TMo card. Loaded two reloadit packs to my safe and then sent them both over together at the same time to the TMo card, however only one made it there and the second pack went to zero but didn't transfer.
Called and a ticket was put in but kept getting the run around on when it would be fixed (1-2 days turned into 3-5 days, turned into another week, etc.) and eventually got a helpful supervisor who pushed it along. Got a call back the day after talking to that person and it was fixed.
So, be prepared for a lot of frustration over this. Good luck and let us know how it gets resolved.
Best way to avoid this issue is to only load 1 pack at a time. Just too many reported incidents of this happening when trying to load multiple packs at the same time. The Reloadit system is pretty stupid.