FlyerTalk Forums - View Single Post - DOD / DODU (LFBU) Space-available, counter, kiosk, and online upgrade (master thd)
Old Oct 22, 2015, 1:33 pm
  #68  
Exec_Plat
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Originally Posted by lowfareair
I'm on an award ticket to Mexico next month and am looking at upgrading to J. Some questions:

1) It looks like those on award tickets are less likely to be offered an LFBU at checkin, is that correct?

2) Is there any better likelihood of getting an upgrade at the kiosk vs. checking in online? If so, is there a way to check at the kiosk if I'm already checked in (such as re-printing my boarding pass there)?

3) Do the agents at the AC/boarding gate/baggage check have access to the exact same upgrade inventory? Also, do they discriminate based on paid vs award tickets at that upsell point?

Thanks!
"less likely" meaning "never"?

Awards cannot be 'upgraded'...not with points, coupons or dollars.

You can CHANGE to a first class award. So in a sense "upgrade", but it is a new seat/new ticket.

They dont "discriminate"- awards arent eligible for upgrades.

In my last million miles I had one agent upgrade my daughter from a coach award seat to first class. On a saturday. There were empty seats in F. I was a EXP at the time
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