Originally Posted by nmenaker

Just had a nasty bug pop-up, when trying to buy a RIDICULOUSLY PRICED TICKET TO BOOT..

I was logged in, plat MM+ and was buying a ticket for over the thanksgiving period for IAD_SFO_IAD...(840$ stupid freakin' dollars to boot)

Managed to find some flights that had some E+ exits and aisle, so selected those seats and went to purchase. Once I got to the pay screen it showed me 840$ PLUS 240$ for economy plus UPGRADES which I had never selected or confirmed. I DESELECTED the upgrades and it went back to 840$ but moved my seats to something in 30+, so NOT E+

So, I bought it and then immediately tried to select the limited seats I had originally selected in E+..whew, they were still available -BUUT it wouldn't let me select them. When I hovered over the seats, the yellow pop-up said "E+ is complimentary for premium Gold members or higher, etc.." but I was LOGGED IN and a 1P member or higher. Then I came back to the seat selection area and it now shows 110$ to upgrade.. was I not logged in?

Calling got me to an agent who got me the seats and she said "yeah, it's an issue, the website isn't putting in the MP# in the record and it isn't recognizing your MP Status...they are 'working' on it"

seems almost like a little scam.

so be warned if booking seems to be an issue at the moment.