Originally Posted by
gilbertaue
HQ says it is "one of the things they are working on", but there are other more pressing things... Hmmm.
I suggest sending a message to Amy, the Accor Concierge and she may be able to escalate it.
gilbertaue,
as you are also Aclub Plus, can you advise me how i should track the platinum re qualification.
What I see now:
12 stays, 19 nights
My status is valid until 30-September-2016.
So I guess that that number of nights and stays from be from 1-October-2015, which I doubt I have stayed for that many times since the beginning of this month.