Originally Posted by
Often1
This isn't even a first world problem. It's not a problem.
Not in your eyes, clearly. Doesn't make it okay for everyone though.
The menu of what's offered isn't extensive, and crew - in any cabin they are serving - should have a basic familiarity with what's on the menu, in order to deliver a service.
I'm generally a defender of BA and crew on here, but this apologists view that it's okay for crew to not know what's on offer isn't okay, IMO. Even though this is clearly a minor issue.
There is a wider issue here with someone with such little CC experience serving in a premium cabin, but that's the way of things with BA and staff turnover on Mixed Fleet, it seems.