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Old Oct 13, 2015, 7:47 am
  #5  
APeverell
 
Join Date: Jul 2011
Location: Asia Pac
Programs: AA UA DL AS CXDM JL NH Hilton Hyatt Marriott SPG IHG
Posts: 545
Originally Posted by carrotjuice
I emailed the hotel to inquire about what lounge alternatives are to be provided for my stay. That was a few days ago and still no answer.

It is unacceptable to just put a notice that "there is no lounge and we apologise for inconvenience of construction noise" - but with no viable alternative.
I emailed the hotel about 4-5 days ago, no response, emailed them again 3 days ago. Still no responses so far!

The email I sent to was the one listed on the official website ([email protected])
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