Join Date: Jan 2012
Location: South Central US
Programs: UA Lifetime GS, AA EXP 1 MM, Delta Diamond, Hilton Diamond, SPG Plat, Hyatt Gold, Hertz 5Star PC
Posts: 181
I put one on hold yesterday and when I went to pay for it this morning, the dates were completely different than the printout that I held. And the price had gone up $400. I called and faxed the original screen print to a number they gave to me, and finally they were able to straighten it out.
The ExPlat desk told me that yesterday's Southwest problem caused some "issues". They are starting to sound like United.