My 2 cents as a Delta DM that flies mostly business class from LAX to Europe, and monthly LAX-JFK, perhaps as a counter point to people on the thread saying AA doesn't have the best product. While it may be true overall, for my travel patterns I would respectfully disagree and as a result, I am considering moving my business to AA next year because of a better premium product.
- AA's new J class on the 77W is the best premium business class I have ever flown between US and Europe in terms of hard product. And the soft product is strong.
- AA's A32T service between JFK and LAX is great in J as well, and if I become EXP, I can again get a shot at upgrades when I fly coach on my own dime (which I can't do on DL any longer). Also the fact that the plane has so few seats makes boarding such a better experience.
A