FlyerTalk Forums - View Single Post - GM got a complimentary upgrade before PM

Oct 12, 2015, 7:34 am

#12

vsgvarun

Join Date: Oct 2015

Location: RDU (formerly CVG, DAY)

Programs: DL PM

Posts: 89

Quote:

Originally Posted by vsgvarun

He did not use miles to upgrade. He told me that he got the upgrade Saturday around 6 PM EST. When he showed me his reservation, the fare class is First (RU).

Quote:

Originally Posted by MSPeconomist

Call DL and ask/complain. Is there a chance that the status associated with your ticket could be incorrect? Perhaps you moved from GM to PM after purchasing the ticket, although DL has been saying for a while that FF numbers don't need to be removed and re-entered in such cases.

I will call the PM desk and complain. I have been a PM for a year now, and the ticket was purchased 2 weeks ago.

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