Originally Posted by
Happytohelp
I'm pleased you have been able to resolve your query. The initial offer did appear very low.
The Twitter team are growing considerably, and as they're 24 hours it is a good way to get queries action in a more timely way.
We have more recruitment in Newcastle to try and improve the overall service and response times.
"All posts are my own and not of my employer"
I think the twitter team are fantastic. One of the best in their peers and possibly one of the best in travel. Right speed for answering, helped me out when I had a problem overseas.