Originally Posted by
Kacee
That is a horrific attitude to have toward one's customers. "Treat them just badly enough that they won't leave."
This honestly sums up UA's business model. Why do you think the United Club in Narita is the best worldwide, when the ones in the US are pure {poor}?
Last edited by WineCountryUA; Oct 11, 2015 at 11:34 am
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