FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Oct 9, 2015 | 11:50 am
  #1560  
yscleo
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Join Date: Apr 2007
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Originally Posted by jubberly
Has anyone actually asked for the fee to be waived when their site was down?
Many have. No they acknowledge the site is down, but won't waive the fee.

Many are upset because it looks like a cash grab. Very inefficient way to do business for that kind of cash grab. But aeropeso management so far, feel it's just fine. The management still get their big bonuses, so to them, nothing is wrong.
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