Trunkster
Hi Folks,
I pre-ordered the Trunkster Zipperless luggage couple months ago. Now I want to cancel my order and ask for refund. But the co-founder said:
"Unfortunately we are not able to offer change of mind returns, as per our terms of service that all sales are final. This is because as a new company we use the money from preorders to pay for materials and engineering costs to initiate production."
I just want to know is this legal? I don't remember they had mentioned the "all sales are final" on the website as well.
Thanks for any advise!