So I've tried contacting MP about it (intially via the website, later by email):
(I don't particularly care about missing only 205PQM right now, but I have time to burn - I'm also likely to be close to UA Gold this year, so those 205PQM might end up making a difference in a few months.)
In my first message I told them my flight, fare class, distance, and quoted and linked the 500PQM minimum on the Swiss partner earnings page. I just got a canned response saying I should look at the partner earnings pages to determine how many miles I should earn.
Since they clearly hadn't bothered to read my message, I replied, this time only quoting the 500 PQM minimum (for ALL eligible fare classes), asking why I'd received only 295 PQM. A different person then responded, stating that K-class earns 50%, and that 0.5*590=295. (Again, completely ignoring the 500PQM minimum.)
How should I proceed? I'm thinking of screenshotting/highlighting the 500PQM minimum rule, and asking them to clarify which fare classes that applies to?
Originally Posted by
televisor
I'm currently slightly confused by the percentages and 500PQM minimums:
On a 50% PQM earning fare on Swiss/LX, should the minimum earning still be 500PQM (as opposed to 250PQM)?
The United Swiss Partner page states "Premier members earn a minimum of 500 Premier qualifying miles on all eligible purchased fare classes" which suggests that it should be 500PQM, regardless of percentage - however I've actually been awarded less in practice:
I was awarded only 295PQM on a 590 mile K-Class (50% earning) flight, even though I'm a Premier Silver. I did get the expected 500PQM on a 46-mile SAS flight (a connecting flight on the same booking, it was credited 1-2 days before the Swiss flight was credited).
(I'm aware that 125PQM/250PQM minmums exist for other airlines - but they appear to be explicitly mentioned on the partner pages from what I've seen. E.g. the United Air Canada partner page states 500PQM minimum, except on S,T,L,A,K, i.e. the 25% fare classes. The Swiss page however doesn't mention different minimums for their 50% classes.)