Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
"One other thing to bear in mind: the Hertz Damage Report is NOT -- repeat NOT acceptable to many/most insurance companies as sufficient documentation for a claim. You do need it, but what you really need is for Hertz to create a claim (with a "demand letter") that officially opens up an insurance claim case."
It's unwise to assume that Chase's documentation requirements are identical to Amex's. Chase might require more; it might require less; it might require the same. The OP should see if Chase's description of car-rental coverage is available on line, and if it is, he should print a copy to bring to Hertz when he returns the damaged vehicle.