FlyerTalk Forums - View Single Post - How Is SPG Amex Business Card Access to Sheraton Lounges Fulfilled at the Hotels?
Thread: How Is SPG Amex Business Card Access to Sheraton Lounges Fulfilled at the Hotels?
View Single Post
Old Sep 30, 2015 | 4:15 pm
  #8  
CodeAdam10
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jul 2011
Location: North America
Posts: 2,273
I had to get the SPG Twitter team involved to get lounge benefit during my only Sheraton stay thus far (since the inception of this benefit)

It really is a frustrating experience. Judging from the other comments above, it seems like Starwood has done a poor job with training the hotel personnel on this new benefit.
CodeAdam10 is offline