Originally Posted by
zrs70
Have others found this issue ... When using a voucher with a greater value (so that there is a residual) the system then asks for a VISA checkout (or something like that).
I can't find a way around this. Any insights?
Longtime lurker -- came here to see if anyone else had experienced this after just having the same issue myself. I had my secretary call United to book from my credit bank over the phone -- which she was told they couldn't do; only online. My secretary explained the problem, and the representative said that this was the second call she had received today about this issue.
No insights as to a work-around though.
EDIT: My secretary called back a second time and got a better agent who is handling it over the phone.