FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Thread: Functionality issues/questions with "New" (Fall 2015) United.com
View Single Post
Old Sep 28, 2015 | 5:26 pm
  #517  
kb1992
FlyerTalk Evangelist
30 Countries Visited
2M
100 Nights
20 Years on Site
 
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Titanium, Hyatt Globalist
Posts: 10,306
Originally Posted by aCavalierInCoach
Ha, I've always given WN credit for winning customer hearts by delivering well against expectations.

I suppose UA has finally caught up with the strategy of keeping expectations low...
Correct.

These days my expectation is very low on UA.

Anything they can do. Any flight not delayed for more than 2 hours.... maybe good enough.
kb1992 is offline