Originally Posted by
kb1992
Completely agreed.
It's not that people resist to change. Rather, the new site is simply horrendous.
Why on earth did UA design this pig?
I'm not resistant to change, when the change is positive, but that is not the case with the new site. Instead of being able to enter, evaluate and book my multi-city trips in about 5-7 minutes it now takes me 10-15 to do the same thing.
Don't know if it would be any faster on a tablet as I don't own one.