I thought parts of the show were quite good and other parts were of little or no value. As for the good: I thought their discussion of tracking flights from early in the morning to late at night and knowing that the flight would be delayed even though the airline said it would be on time was enlightening. The enlightening aspect was that airlines could easily provide this info to gate agents but don't. As for the five tips, I found them useless as I already knew them. As for the baggage handling segment, I found it to be journalistically unsound. After all, they went to the Newark baggage claim area and sought out people whose bags had been lost. Who knows if they talked to others whose bags had been lost but didn't air their stories because the bags came on the next flight. They certainly didn't talk to the people who got their bags. All in all, it was an interesting show because it was about airlines (a subject I obviously love), but it was a little sensationalized which is par for the course for Dateline. And what's with Stone Phillips?