Well, I think it is a decent show as well. No the usual Dateline show... (I actually find ABC's 20/20 more offensive)...
The baggage part is pretty realistic. Of course, not everyone will face the six days wait, but the dealings at the baggage claim office ring a bell on my ordeals with United bag service last year. The waits... the hassles...
The Dateline website is quite fun. It is nice to know the Maui to Oakland flight opearted by Aloha was always late...
La Guardia also rang the bell. I could not believe that even Southwest had a flight that ran 95% late. United and Alaska also topped a couple lists...
The service comparison is the best. Although comparing Delta's redeye with a Midwest Express's daytime flight is not too fair, it is somewhat true. Look at the seats -- both were MD-80s... Also the infamous summer harvest mix. Now, the meals are so different. Even if it compares a meal DL flight with Midwest Express, it will never be the same (and also the Omaha steak by DL). I believe that MK serves real snacks (sandwiches) or at least chocolate chip cookies on redeye flights... NOt to mention the "coat hanging" and "wine refills" aspect... Midwest gets some nice publicity here.
Now, I have a thought -- will I see this episode of Dateline NBC on my next NBC In Flight by United? It will be a great show to watch from a United's BUF to ORD flight.
Carfield