Originally Posted by oenophilist;25291938[B
Wrong[/B]. They made my account dormant. I didn't "allow" the account to do anything. I didn't want the account to go dormant. No one told me the account would go dormant. That was entirely the decision of the airline.
You are being a corporate apologist.
Does the airline have the right to do this? Possibly, depends on whether or not someone is willing to subject it to litigation. Is is wrong? Absolutely. Lifetime miles are lifetime. Period. Deleting lifetime miles for lack of activity negates the entire concept of lifetime miles.
Your opinion on this issue is dead wrong.
If the airline claims to provide benefit for "lifetime miles" then they're guilty of False Advertising when they claim that some miles the passenger flew during his lifetime "don't count".
They're entitled to change the rules at will. They're not entitled to lie about them.