1) I have never seen no Saver award travel in the middle of November.
2) I know that United is going to pull out of JFK in October, but the current website doesn't show any Saver or Standard awards from JFK after the pull out date.
3) I haven't tried to book on the new website.
4) Partner awards that are on the old site do not appear on the new one.
5) Why does it show 30 hours flights eastbound to Europe from EWR before a 9 hour connection?
I would have to be a very optimistic person to believe there is going to be a payoff for this rather horrific offering. Not that we should be shocked that United has bungled badly YET AGAIN. Whether you are pmCO or pmUA the image I keep seeing is a company unable to do anything right. Well their safety record is commendable, I suppose, and can't really scoff at that. As a GS one is sort of manually coddled through the no-man's land of United's generic-ly bland world held together by bandaids and perpetuated by lack of vision or imagination. The number of times in the past month I have to call up GS to get - what wasn't yesterday required - done - it's pretty much for every flight I now take. This website was supposed to be a real improvement and I half believed it given its long delayed release. I understand we have a new CEO and he needs time - can OSCAR please fire the head of IT and PAY UP to get this fixed FAST. So all customers can decide whether United plans to just keep playing games with us, or show that real change is a foot. Screw the shareholders for a minute, would you? And in the meantime go back to the old site. What the hell is wrong with this company? Flight operations abysmal. Website that doesn't work. Awful food. At a time when United is making record profits (thanks in big part to oil prices)? For the first time (and flame me if you want to) I really am not sure these bunch of jokers who call themselves management have the capacity, imagination and certainly not the charisma and street smarts, to deal with what seems terrifyingly akin, to me as a customer anyway, as a catastrophic nuclear reactor meltdown. I really have to say RESPECT is due to the frontline employees who for the most part, at least, keep the system lurching along day after day. I really want United to sort itself out, but in the last three years I have experienced very little indication FLYER FRIENDLY has any sort of inkling how dysfunctional they truly are. ONE LAST WORD OF ADVICE if anyone is actually at the helm or in charge - please keep those call centers in Detroit and Honolulu open until this website fiasco is leveled out. And staff them up.