Very inconsistent reports.
I have 3 Pts+Cash rezzies over the next 6 months.
Applied DSU to all of them just a few days ago (after hitting Diamond via fast-track).
Received email confirmations for 2 of the three, clearly indicating upgrade (although verbage does vary):
Type of Rate: POINTS CASH DIAX
"Rate Information: HYATT GOLD PASSPORT POINTS PLUS CASH AWARD COMBINED W/ TIER BENEFIT SUITE UPGRADE AWARD"
"Rate Information: HYATT GOLD PASSPORT POINTS PLUS CASH AWARD COMBINED W/ TIER BENEFIT SUITE UPGRADE AWARD"
Third one didn't generate an email, so I called again and requested re-send. No problem and has clear information.
However, online at Hyatt.com, cannot see in any way the upgrade information in Reservations. Even under rate details:
Here what "Rate Rules" displays for the same reservation (as the first listed above):
106.00 EUR Per Night/Per Room
686.88 EUR Total Per Room
Room Description:
A spacious 50-60-sq.-metre room features one king-sized bed, work desk, living area and...
Rate Description:
Cancellation Policy:
Cancel By 24hours Prior To Arrival To Avoid Penalty