Originally Posted by
eternaltransit
Moral of the story - there are always ways of finding things out at airports that don't need EKs IT systems to be functional
You story reminds me of another one. A guy eats every day at the lounge for almost a year with a full fare F ticket, and gets it refunded at the end.
( Only in China
)
http://news.yahoo.com/blogs/sideshow...145153681.html
Originally Posted by
GGL Flyer
Miles returned, little to no apology, no service recovery / compensation = returned IO card.
What's going on ?!?!? The Manager in charge of iO should be fired. This is an absolute commercial nonsense.
I hope you returned the card directly to Sir Tim, so that he realizes what's going on with the so-called HV pax.