FlyerTalk Forums - View Single Post - Can't get a DSU confirmation email!!!
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Old Sep 25, 2015, 5:08 am
  #12  
aschuett
 
Join Date: Dec 2010
Location: AUS
Posts: 276
Originally Posted by ZBigFam
I can see the suite description there
FWIW, 3 of the past 3 DSUs I have had applied were done so incorrectly. Two of the three showed the correct suite room description, but were still wrong. One of the three actually pulled the DSU from my awards page. I've learned to just call back a second time a few days after to verify it was applied.

None of the three have provided suite confirmation emails, even after having Hyatt correct the reservations and re-send emails.
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