Had to change a ticket last week for my trip on Thursday. Did not notice until this morning, while doing receipts for the client, that the revised itinerary only showed the fare difference, not the $200 change fee. Went to the AA 'refunds/receipts' page & the receipt from there is the same-no reference to the $200 change fee.

Checked my bank account &, of course, the change fee was charged.

Have tried x2 w/the customer service to get it & have been told, x2, that I have to request it in writing AND send them a $15 check or money order to get it.

Though I had long thought nothing Discount Dougie did would surprise me anymore, the hubris of this is just mind boggling-they expect me to pay for a receipt now???

Has anyone else noticed that the change fees are being left off itineraries or receipts?