Originally Posted by
Goldorak
Yesterday evening : no problem to log-in, to access bookings and point balance/history but I made a booking without problem until the last step where I wanted to pay partially with points and the rest by CC. It was a pre-paid stay of about Euros 250. Where normally the pay by points option is displayed, the system was displaying a sentence like this (approximate) "sorry but the amount to pay is lower than the minimum accepted when paying by points" and so I had no other possibility to pay the total amount by CC. Grrrrr

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Had the same problem, but I just went back one step and then reloaded the page and it magically showed the use points option. But then got error message "points redemption temporarily unavailable". Tried a few times and it finally got through, but now it took off the points multiple times! Still waiting for the refund of those points from the system...
Seems a myriad of website problems in the past few days.