Originally Posted by
nitrousfiz
It happened to me as well. Someone with a similar name stole my skywards miles to get award flights. Emirates performed an investigation concluded that it was stolen but never ended up refunding the miles. They bumped me to Gold from Silver for a year so that I can earn back the miles faster. If you don't get the miles back, at least ask for your tier to be upgraded. It's not much but something is better than nothing!
The OP is already iO, there's nothing to upgrade to

- he is beyond top-tier!