Originally Posted by
IceTrojan
In that case, were you not offered the option of standing by or even pay for a confirmed flight change? How hard did you push them?
I think UA did you wrong.
I just asked if I could be put on another flight. I assume that would be on standby if there were no seats available, but I didn't use that word. She was just trying to convince me to check my bag, and when I wouldn't budge, she said to go to the ticketing counter.
Originally Posted by
ou81two
Write them and complain about that person specfically. It's not like these folks are getting paid NFL money, they're low on the totem pole and complaints have an impact on them.
I don't remember her name, but I have sent the form to customer care. We'll see how they respond.