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Thread: Lifemiles Cash and Miles option- miles bought not credited
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Old Sep 13, 2015 | 8:29 pm
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QF ExLurker
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Join Date: Nov 2003
Location: SYD
Programs: QF PS and spouse of QP Senior Lifer PS, UA, AA, DL, AS, AV, TK
Posts: 766
Lifemiles Cash and Miles option- miles bought not credited
Today I bought a ticket for Cash and Miles.
I was charged the correct amount.
The total miles for that reward as per the redemption table were deducted from my account.
So far so good.

However, the miles I bought during the transaction were NOT credited to my account.
I rang the Bogota call centre (English option).
I was told that due to a "technical problem" the Cash and Miles option was not working and that the software would be fixed "tomorrow" and that the miles owing to me would also be credited "tomorrow".

Now I'm waiting to see what "tomorrow" means in this case.
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