FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Sep 8, 2015 | 8:27 pm
  #322  
JIMCHI
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Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
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Originally Posted by ckendall
Ick; less than 24 hours to my flight to Europe, 12B and 12H open on the 763 and when I try to change seats I get the message "Your reservation is confirmed, but you will need to obtain your seat assignment from a gate agent at the airport. Please check in at a Self-Service Check-In machine at the airport and obtain your seat assignment at the gate."

Do I still have the seat I had? Will I make it to the mini-cabin? Is AA software about as bad as possible?
Why don't you try calling AA, with patience. Are you sure those seats aren't blocked somehow?
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