FlyerTalk Forums - View Single Post - Watch out for driver initiated cancellation fees.
Old Sep 8, 2015, 1:06 pm
  #2  
Dunbar
 
Join Date: Dec 2004
Location: LAX
Programs: WN A-List
Posts: 1,020
Originally Posted by diburning
I've held off on using Über for a while since they pretty much ignored me. I had the new rider promo (free ride), and the driver cancelled the ride.
FYI, if the driver waits 5+ minutes and the passenger no-shows they can cancel the ride and you get charged $5. That may be how your free ride money got used up.
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