FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Sep 7, 2015 | 3:01 pm
  #320  
Exec_Plat
15 Years on Site
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,549
Originally Posted by FortHay
Just got baited and switched by AA for R/T LAX-FOR. Price quoted on successive pages, including seat selection, stayed the same. Only AFTER CC was authorized notification came that price was actually charged $197 higher. Two AA supervisors unhelpful (one rude). No non-auto reply yet from customer service. I have carefully documented this by repeating the exact itinerary with a different name right up to the CC authorization link. Ready to take this to small claims.
Page Prints of the original quotes/prices???
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