Originally Posted by
FortHay
Just got baited and switched by AA for R/T LAX-FOR. Price quoted on successive pages, including seat selection, stayed the same. Only AFTER CC was authorized notification came that price was actually charged $197 higher. Two AA supervisors unhelpful (one rude). No non-auto reply yet from customer service. I have carefully documented this by repeating the exact itinerary with a different name right up to the CC authorization link. Ready to take this to small claims.
Page Prints of the original quotes/prices???