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Old Apr 10, 2000 | 5:00 am
  #35  
FQTV
 
Join Date: Feb 2000
Location: Wherever you go, there you are
Posts: 641
AT&T Business Internet Services/AT&T Global Network (formerly IBM Global Network) has served adequately for me.

I selected AT&T following a similar search - country-local dialups (to minimize international long-distance calls to dial into a US server), competitive rates, and reasonably fast connections.

I would give AT&T a grade of B+. With the US/North America Business Premium Plan, $24.95/month brings the international roaming rate (i.e., dialing into a non-North American country server) to $0.10/minute, which to me is much more reasonable than the dollars charged for IDD.

Quality of 24x7 customer service? I have only used it once while abraod, in Germany. Excellent availability, and they solved my problem very quickly and efficiently.

The only qualm I have is that often the Hong Kong dialup (of which there is currently only one) affords unreliable connections. Usually, this means, for whatever strange reason, I connect after the 2nd consecutive dialup attempt, as if the first dialup is a "Hello, get ready, connect me on the second try." Sometimes, I connect to the server, but the login attempts fail consistently. I am using a TDK Global 5660 PCMCIA modem, configured for use with the telephone systems of whichever country I'm in.

So while not perfect, AT&T Business Internet has proven satisfactory and cost-effective.

I would recommend it.

[This message has been edited by FQTV (edited 04-10-2000).]
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