Many thanks, Kitty Hawk. I appreciate the information.
I signed up so we could get tickets for my husband. His mom was just diagnosed with cancer, and he needed to get to LosAngeles on short notice for her surgery. He said he was on hold for 15 minutes before anyone answered. Once they answered, you could here people yelling in the background about where they were going for lunch...very unprofessional. Nonetheless, if all goes as planned, he will get to LA for $260, instead of $1770 as listed on Travelocity.