Originally Posted by
bbmatt
it's the citi prestige servicing center that I get. they can handle my other cards, but when i they touch the prestige, its a diff dept.
It's not only the Prestige. It's any of their premium cards. I had the same thing when I had the AA Executive card. I also get it when I call the number on my Hilton Reserve card. I don't mind it, because they tend to be "yes, ma'am, anything you want".