Originally Posted by
KebaNYC
I have rented dozens of times in Cancun and other parts of Mexico but I am always confused about the insurance options no matter how much research I do prior to the trip. As a traveler and Flyertalker I should be better prepared and knowledgeable about what is the right thing to do but it is the same experience every year. On every rental in Mexico I walk up to the desk, look at the options and get totally confused, especially because I know they will look over the car very carefully upon return.....
Keba
Just returned and after 15 years of renting cars this was my first time not getting the full insurance package. I did take the Amex supplemental policy which makes Amex primary (you still need to buy liability from them) before I headed down to mexico.
As usual the rental process took 30 minutes at Budget and I made sure to go over every inch of the car, and I made sure every tiny defect/scratch/mark was noted on the inspection form. I also took photos all around the car. Same thing upon returning the car at the airport. No problems at all.^
The only problem with the process is that you have to sign several documents in Spanish including an extra blank charge receipt. There is no way to determine how these will be used or for me to know what they say but that is the way it has always been.
Keba