Go Back  FlyerTalk Forums > Destinations > Americas > Mexico
Reload this Page >

Car Rental in Cancun

Car Rental in Cancun

Old Jul 26, 15, 1:02 pm
  #16  
 
Join Date: Aug 2009
Location: Seattle
Programs: Alaska & Hyatt
Posts: 192
I also was thinking about renting a car in Cancun. I'm staying in Playa Del Carmen but only want to use the car for two days (Staying a total of 6 days) is it worth it for me?
dakid23 is offline  
Old Jul 27, 15, 9:43 am
  #17  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,523
Originally Posted by dakid23 View Post
I also was thinking about renting a car in Cancun. I'm staying in Playa Del Carmen but only want to use the car for two days (Staying a total of 6 days) is it worth it for me?
You might find hiring a taxi cost effective and less hassle.
JDiver is offline  
Old Jul 27, 15, 1:49 pm
  #18  
 
Join Date: Dec 2009
Location: MIA
Programs: AA GLD for life, HH Gold, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 92
Originally Posted by IAN-UK View Post
OK, I did some on-line checking. The best I got was with an unspecified provider through easycars: they said the one-way additional charge would be USD93. Weighed against bus fares for three + taxi transfers + convenience, that doesn't seem too bad.

But considering your advice, and with only 6 or 7 days to play with, perhaps staying those days in Cancun would be sensible, leaving Merida for another trip. My only concern is the resort, disney-world, nature of Cancun.
I spent a couple months last year and hit Merida and Progresso in summer. Merida has great restaurant scene but is very hot and Progresso is disappointing, no good beach and subpar lodging. I would recommend doing the ruins at Tulum where you can take a swim where the Mayans did years ago. Similar old rocks as Chichen Itza with less heat and mosquitoes. Also check on the cenotes along the coast for swimming in caves. There's plenty to do outside but nearer to the CUN area such as Isla Mujeres, Holbox or Cozumel all of which would be good for 1 or 2 nights. I definitely prefer PDC over CUN mainly because PDC is so much more walkable.

BTW the toll road between MID and CUN was about $40 each way. All toll roads in Mexico are pricey. If you do go check out, Vallodolid about half way between the 2 cities for lunch.
georgeroads is offline  
Old Jul 27, 15, 3:48 pm
  #19  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton IHG LH BA TK
Posts: 12,836
Originally Posted by georgeroads View Post
I spent a couple months last year and hit Merida and Progresso in summer. Merida has great restaurant scene but is very hot and Progresso is disappointing, no good beach and subpar lodging. I would recommend doing the ruins at Tulum where you can take a swim where the Mayans did years ago. Similar old rocks as Chichen Itza with less heat and mosquitoes. Also check on the cenotes along the coast for swimming in caves. There's plenty to do outside but nearer to the CUN area such as Isla Mujeres, Holbox or Cozumel all of which would be good for 1 or 2 nights. I definitely prefer PDC over CUN mainly because PDC is so much more walkable.

BTW the toll road between MID and CUN was about $40 each way. All toll roads in Mexico are pricey. If you do go check out, Vallodolid about half way between the 2 cities for lunch.
Thanks for that. The idea developing is a Tulum beachside boutiquey sort of place for a couple of days followed by a couple more nights at a Cancun strip hotel. My tart-like association with hotel programmes means that will be the Intercontinental (so try to say nice things about it if you comment).

I had a "duh" moment when i looked up the PDC code. I couldn't quite work out why you preferred rural Wisconsin to Cancun for holiday trips (Prairie du Chien municipal airport)
IAN-UK is offline  
Old Jul 29, 15, 4:39 pm
  #20  
 
Join Date: Jun 2002
Location: NYC
Posts: 620
Still Confused

I have rented dozens of times in Cancun and other parts of Mexico but I am always confused about the insurance options no matter how much research I do prior to the trip. As a traveler and Flyertalker I should be better prepared and knowledgeable about what is the right thing to do but it is the same experience every year. On every rental in Mexico I walk up to the desk, look at the options and get totally confused, especially because I know they will look over the car very carefully upon return.

National lists 5 insurance options: (Prices are from last year)

  • Third party liability for $14/day covers persons up to $75KUSD
  • PAI Personal accident for $3/day covers medical expenses of driver up to 50k USD
  • CDW Collision for $15/day covers collision or theft + Deductible
  • CDW-E $8/day on top of the regular CDW - I don't know what this adds
  • DP $11/day for deductible protection

I know about the mandatory insurance for liability but what about the other insurance? I usually rent using my Starwood Amex but I don't know if this covers anything in Mexico or how it would work. Fortunately, I have never had any of them say I caused any damage but I am sure that is because I took the full coverage.

For example, my one week rental last year for a VW jetta sized car was $397.

Should I just be paying for the Liability and depend on Amex to cover the rest? Is paying for the total package and having piece of mind the best thing to do?

I'm so confused but this year I am vowing to get it right.

Thanks

Keba
KebaNYC is offline  
Old Jul 29, 15, 5:20 pm
  #21  
sw3
Used to be 'etrevino'
 
Join Date: Feb 2014
Location: MTY
Programs: AA, BA, AM Plat, HH Silver, SPG Gold, Amex Plat
Posts: 134
Originally Posted by KebaNYC View Post
I usually rent using my Starwood Amex but I don't know if this covers anything in Mexico or how it would work.
You'd have to check with Amex, from the info here http://www.americanexpress.com/us/co...nce-terms.html it looks like your card will cover loss and damage (CDW/LDW) in Mexico. Interestingly, Amex cards issued in Mexico don't cover car rentals in Mexico.
sw3 is offline  
Old Aug 4, 15, 12:40 pm
  #22  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,523
The biggest problem for some in Mexico is that glass breakage and lost / stolen parts (ubiquitously missing side mirrors) tend to be excluded by most Mexican coverage; make sure whichever insurance you use - your credit card or theirs - cover that.

Secondly, or really firstly, your insurer in Mexico is your guarantor - bail or in case of a serious accident; otherwise, it could be "la cárcel pública de Cancún" (public jail) until it gets sorted out.

Though I've got AMEX, I doubt AMEX is going to send a rep to bail me from the notorious Cancún jail (venue of some riots and prison fights).

Mexico auto insurance - "tu seguro", your insurance primer

Last edited by JDiver; Aug 4, 15 at 12:46 pm
JDiver is offline  
Old Aug 9, 15, 10:08 am
  #23  
 
Join Date: Jun 2015
Programs: Rapid Rewards A+, Delta Diamond Elite, Marriott Platinum Elite, SPG Platinum, Skyclub Executive
Posts: 108
Hi, we had just returned from a week in Mexico, and I'll add my experience. Hope this helps.

I reserved my ride on National.com, as I'm an Emerald member. Standard size car for $68 for the week.

Family of 5 got to the airport. Found the National window. No tenant. Waited for 15-20 minutes. No worries, we were excited to be there, smiles all around.

Tenant arrived, and was very helpful. She led us outside to the taxi area, where we awaited the National shuttle. 10 minutes later, we were on our way to the nearby office.

We arrived at the office, and that's when it sunk in - we're in a foreign land. When we arrived at the very small office, there were at least 40 people w/luggage sitting/standing outside in the blaring heat. I found my way inside, and stood in line for about 45 minutes.

Got to the counter. Very pleasant rep confirmed my reservation, and approved my complimentary upgrade. Informed me of the $25/day insurance is required. Thankfully, another English speaking traveler next to me told me it was mandatory.

All is well, went back outside to wait for car. 20 minutes later, the car arrives. 2015 Jetta, very nice condition. We're off to the resort.

A week later, we return. Everything went very smooth. No additional charges. Shuttled to airport.

Great times had.
mthake is offline  
Old Aug 9, 15, 12:40 pm
  #24  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,523
Thanks for sharing your experience, mthake.

Yep, the basic insurance is required by law (not agency policy) and is useful if you're involved in any kind of accident - the insurance company is your guarantor, so you won't have to spend a few days in jail.
JDiver is offline  
Old Aug 11, 15, 3:11 pm
  #25  
 
Join Date: Jun 2002
Location: NYC
Posts: 620
Originally Posted by JDiver View Post
Thanks for sharing your experience, mthake.

Yep, the basic insurance is required by law (not agency policy) and is useful if you're involved in any kind of accident - the insurance company is your guarantor, so you won't have to spend a few days in jail.
Jdiver,

Besides the liability (required) do you just use the standard credit card insurance? Supplemental credit card insurance?

After researching what SPG amex covers it seems to me that taking the supplemental Amex coverage that makes it primary is the way to go. As I mentioned above I have rented dozens of times and never had any issues with damages or theft of items.

Keba
KebaNYC is offline  
Old Aug 31, 15, 8:39 am
  #26  
 
Join Date: Jun 2002
Location: NYC
Posts: 620
Originally Posted by KebaNYC View Post
I have rented dozens of times in Cancun and other parts of Mexico but I am always confused about the insurance options no matter how much research I do prior to the trip. As a traveler and Flyertalker I should be better prepared and knowledgeable about what is the right thing to do but it is the same experience every year. On every rental in Mexico I walk up to the desk, look at the options and get totally confused, especially because I know they will look over the car very carefully upon return.....

Keba
Just returned and after 15 years of renting cars this was my first time not getting the full insurance package. I did take the Amex supplemental policy which makes Amex primary (you still need to buy liability from them) before I headed down to mexico.

As usual the rental process took 30 minutes at Budget and I made sure to go over every inch of the car, and I made sure every tiny defect/scratch/mark was noted on the inspection form. I also took photos all around the car. Same thing upon returning the car at the airport. No problems at all.^

The only problem with the process is that you have to sign several documents in Spanish including an extra blank charge receipt. There is no way to determine how these will be used or for me to know what they say but that is the way it has always been.

Keba
KebaNYC is offline  
Old Aug 31, 15, 2:22 pm
  #27  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,523
Originally Posted by KebaNYC View Post
Just returned and after 15 years of renting cars this was my first time not getting the full insurance package. I did take the Amex supplemental policy which makes Amex primary (you still need to buy liability from them) before I headed down to mexico.

As usual the rental process took 30 minutes at Budget and I made sure to go over every inch of the car, and I made sure every tiny defect/scratch/mark was noted on the inspection form. I also took photos all around the car. Same thing upon returning the car at the airport. No problems at all.^

The only problem with the process is that you have to sign several documents in Spanish including an extra blank charge receipt. There is no way to determine how these will be used or for me to know what they say but that is the way it has always been.

Keba
That's worrisome. I wish they had a law - but if they were consumer friendly, it wouldn't be hard to get the docs translated and print back to back, or merely offer the English version.
JDiver is offline  
Old Sep 3, 15, 4:30 pm
  #28  
sw3
Used to be 'etrevino'
 
Join Date: Feb 2014
Location: MTY
Programs: AA, BA, AM Plat, HH Silver, SPG Gold, Amex Plat
Posts: 134
Originally Posted by KebaNYC View Post
The only problem with the process is that you have to sign several documents in Spanish including an extra blank charge receipt. There is no way to determine how these will be used or for me to know what they say but that is the way it has always been.
I have personally only rented with Hertz and my experience is that they will either ask for a blank voucher to be signed, or they will put a hold on the credit card for a crazy amount, like 30000-50000 pesos or so, and will ask for a signature on it. These are as a guarantee just in case.

Upon return of the car, if everything's ok there shouldn't be any additional use for these. In the case of the blank voucher it should be canceled and returned to the customer, and in the case of the hold it should be canceled and both CC vouchers (the hold and its cancellation) should be given to the customer.
sw3 is offline  
Old Oct 21, 15, 4:23 pm
  #29  
 
Join Date: Mar 2006
Location: ICN / 평택
Programs: AA, DL Gold, UA Gold, HHonors Gold
Posts: 8,618
Hey, bumping this for current questions. Going to be landing in Cancun for a four day leisurely drive to visit Mayan sites at Uxmal, Chichen Itza and El Bakam. Renting a car from Easyway. I'm staying in Cancun in the Hotel Zone the first and last night, and out at the archaeological sites the middle two nights.

Questions:
1. What is the current level of cop corruption in and around Cancun regarding pulling over rental cars for bribe shakedowns? Trip Adviser has multiple threads but they mostly appear to be older.
2. Is Easyway pretty good about not 'inventing' damage to rental cars that they try to stick on the renter?
3. There supposedly is (or was) a card given to tourists with their rental cars that basically got you out of two minor traffic violations. Is that still in effect and does Easyway offer these? Any experiences using these when pulled over by a corrupt cop who wants to shake you down for money?

Thanks
etch5895 is offline  
Old Oct 21, 15, 7:09 pm
  #30  
 
Join Date: Apr 2012
Posts: 1,667
1. Never happened to us.
2. Nicer people I never met. No worries.
3. Tarjeta turistica. Limited area, around Cancun. Just ask them. If you lose it, it's U$50 iirc. Never used it though.
VidaNaPraia is offline  

Thread Tools
Search this Thread
Search Engine: