FlyerTalk Forums - View Single Post - Citi always transfers me to a "special" department when I call CSR. Anyone else?
Thread: Citi always transfers me to a "special" department when I call CSR. Anyone else?
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Old Aug 30, 2015, 1:44 am
  #7  
a mirrer
 
Join Date: Aug 2015
Location: Jerusalem
Programs: ba gold
Posts: 103
Originally Posted by xbohdpukc
I get this every time. On a side note, when I got my prestige card they sent me a letter stating that I'm a valuable customer (hell if I knew why) and the fee is 350 instead of 450. With a 250 air charges rebate it makes this car quite a compelling product at a hundred bux per year. I guess I can stay on the phone for a minute longer...
do you have a citigold account because that is the letter i got after i opened a citigold account so I'm guessing its the same for you
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